Thank you for shopping with BERNINA, the leading supplier of top quality software! Upgrades ordered on this site are via access codes that you will receive by email. You should receive these codes within 1 day. Total Cost = $0.00   Continue Shopping NOTE: There is no return or refund for items purchased once delivered to your email. Make sure you have entered the correct options for purchase. If you have questions, contact your dealer, or OESD/BERNINA customer support at: 1-888-223-6943.