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The EmbroideryOnline.com site is best suited to work with Internet Explorer v5.5 or higher

Frequently Asked Questions/Online Support
Download Center (Complete list of all updates, patches
and programs, as well as the USB Magic Box Drivers)
Pictorial Help Pages  
Magic Box Registration
Return Policy

CONTACT US:

OESD Software Support
To contact us about a technical issue with the website or your OESD Software product, you can reach us at:
Hours of Operation: Monday-Friday
  10:00AM - 4:00PM, Central Standard Time
Toll Free Phone: 1-888-223-6943
or
Click HERE to submit a question to OESD Software Support

Dealers, for assistance please visit the dealer  page at http://oesddealer.com/ for support information.

SPREE Club Members
If you are a SPREE Club Member and you have a question about your account, please call us at:
         1-800-580-8885 ext. 639
or email:
         clubsupport@oesd.com

For more infomation about the SPREE Club to see if it is right for you, click HERE

IMPORTANT Notes:

1. Click HERE to review the OESD Copyright Dislaimer.

2. All downloadable items from this site are saved in a ZIP file which requires a step to unzip the file and extract the design files before you can use them in your embroidery software.

  • Windows XP users have a utility in XP that gives you this unzipping ability.  Click HERE to visit our Pictorial Help Page that shows you how to unzip a zip file with this utility.
  • For older Windows Operating Systems (98SE, ME, 2000), a 3rd party program like WinZip© is necessary if you want to use any of our downloadable designs.  Click HERE to visit our Pictorial Help Page that shows you how to unzip a zip file with the WinZip© program .